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Audio Visual Support Officer

Posted 26 days ago by Robert Walters Australia

Are you a Audio Visual candidate with 3+ year's experience looking to gain further exposure in IT? Or are you a Desktop Support candidate who has had a lot of experience with Audio Visual as a core part of their previous role.

We have an excellent opportunity for an enthusiastic IT professional to join a highly reputable Legal organisation based in Melbourne's CBD.

This is a great opportunity for a candidate who is able to move into this role quickly, as this candidate is really relied on.

This business trains and promotes it's people with a teamwork based culture.

About the role:

  • Record and respond to all incoming audio visual and video conferencing requests for internal and external stakeholders in the business and resolve issues within a timely manner.
  • Assisting with the maintenance and system/network procedures.
  • Registering and issuing equipment.
  • Remain technically proficient across a range of changing technologies.
  • Provide excellent customer service.

About you:

  • Minimum 3 years experience in a similar Audio Visual/ Desktop Support role.
  • Experience remotely supporting ADSL, Broadband, Citrix remote etc.
  • Configuring VOIP
  • Experience resolving issues Windows 7, 8 and Office 2013 environment.
  • Proven experience suporting users in Microsoft O365, Exchange, Active Directory and related.
  • Previous Service Desk or Desktop Support experience.
  • Experience working in a high pressure environment.
  • Excellent communication skills, written and verbal.

Previous experience within professional services will be highly regarded!

To apply please click apply or call Emily Armstrong on +61 3 86282186 for a confidential discussion.

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Robert Walters Australia

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Sector Specialisms: CyberSecurity, IT & Technology , Diversity (Gender, Indigenous, Disability)
Phone Number: +61 (0) 3 8628 2100