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Avaya UC Engineer

Job Title: Avaya UC Engineer
Contract Type: Contract
Location: Kogarah, New South Wales
Industry:
Start Date: ASAP
Reference: 0000058526-1_1560951101
Contact Name: Ellenor Terrado
Contact Email: Ellenor.Terrado@modis.com
Job Published: June 19, 2019 23:31

Job Description

6 months + extension

South Sydney

Well-known brand

Role

A well-known Australian brand is after an Avaya UC Engineer who will be involved with setup and BAU support of a major Avaya Contact Centre deployment.

Accountabilities and Competencies are as follows

  • Avaya PABX - Maintenance, Administration and upgrade
  • ACME Session Boarder Controllers - maintenance, administration and upgrade
  • Avaya System and Session Manager - maintenance, administration and upgrade
  • Avaya AES - Projects, maintenance and high-level administration.
  • Avaya CMS - maintenance and administration
  • Avaya Experience Portal - maintenance, upgrade and administration
  • Database integration and data mining - Postgres, Informix and MSSQL
  • SIP - Administration of end devices and fault finding on call delivery issues
  • Level 3-4 fault finding

The technical environment for the system covers dual data centres, redundant voice environments with both h.323 and SIP recording solutions, covering both in-house and remote workers.

Interested? Please hit apply to send your CV through. Alternatively, send your CV to Ellen on Ellenor.terrado@modis.com

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Modis is a national professional services company with global capability. Our committed and talented professionals have delivered world class IT and business consulting services across a wide range of industries. As a member of global professional services group Adecco, we offer world-class employment opportunities.

Modis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds