6 months + extension
A well-known Australian brand is after an Avaya UC Engineer who will be involved with setup and BAU support of a major Avaya Contact Centre deployment.
Accountabilities and Competencies are as follows
- Avaya PABX - Maintenance, Administration and upgrade
- ACME Session Boarder Controllers - maintenance, administration and upgrade
- Avaya System and Session Manager - maintenance, administration and upgrade
- Avaya AES - Projects, maintenance and high-level administration.
- Avaya CMS - maintenance and administration
- Avaya Experience Portal - maintenance, upgrade and administration
- Database integration and data mining - Postgres, Informix and MSSQL
- SIP - Administration of end devices and fault finding on call delivery issues
- Level 3-4 fault finding
The technical environment for the system covers dual data centres, redundant voice environments with both h.323 and SIP recording solutions, covering both in-house and remote workers.
Interested? Please hit apply to send your CV through. Alternatively, send your CV to Ellen on Ellenor.email@example.com
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Modis is a national professional services company with global capability. Our committed and talented professionals have delivered world class IT and business consulting services across a wide range of industries. As a member of global professional services group Adecco, we offer world-class employment opportunities.
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