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Business Analyst - Infrastructure

Job Title: Business Analyst - Infrastructure
Contract Type: Contract
Location: Tullamarine, Victoria
Start Date: ASAP
Reference: BBBH62236_1556596418
Contact Name: Chelsea Brown
Contact Email: chelsea.brown@index.com.au
Job Published: April 30, 2019 13:53

Job Description

The Business Analyst role will be part of Technology Service and Delivery team. You will establish collaborative working relationships with customers, staff and roles from various business areas, and executives. You will provide thought leadership and visionary abilities to shape business demand for fit-for-purpose solution.

You will also act as an intermediary between the business and the technical team, working with project teams and business members to ensure business outcomes are achieved.

Overall Purpose of Role:

The Business Analyst is responsibilities include:

  • Gather, document and obtain sign-off of high level business requirements
  • Design and document workflow
  • Provide support to testing teams
  • Perform gap analysis
  • Develop detailed requirement specifications, business cases, functional specifications and process models as required
  • Raise issues and risks
  • Support initiatives throughout vendor selection, the project lifecycle and implementation of business solutions
  • Work with stakeholders and virtual teams

Experience Required

  • Tertiary qualification in Information Technology, Business Management or relevant area
  • Experience working on technology infrastructure and / or network projects
  • Proven track record of contribution to successful outcomes across a broad range of Technology projects, technologies and methodologies
  • Customer-centric focus and strong interpersonal skills
  • Exceptional verbal and written communication skills and ability to influence people without direct authority
  • Strong analytical skills and ability to present information (both verbally and in writing) in an accurate, compelling and succinct manner as appropriate to the audience
  • Exposure to Dynamics 365

If you have any queries about this position please contact Chelsea Brown on (03) 9963 4816 or email on