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Field Service Technician - Hardware

Posted 21 days ago by Modis Australia


The scope of the project will be to drive around the state, and replace pc cores inside ATMs, then install windows 10 and test. It takes appx 4 hours per site and techs will be expected to complete 2 x upgrades per day. Travel and some medium lifting is required. Once metro sites are finished, there will be occasional overnight stays required to upgrade remote / country sites.

The project will start on 1st of July and will run until late September.


  • Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
  • Ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements
  • Work on financial/ATM products; Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
  • Build working relationships with customers and develop informal communication channels with customer account at the local level
  • Performs periodic preventative maintenance on assigned products
  • Maintain an appropriate parts inventory as well as parts record keeping
  • Responsible for accurate and prompt reporting of calls and activity, as well as all expenses incurred
  • May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports
  • May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.);
  • May require bending/squatting, walking/standing /sitting for prolonged periods


  • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call
  • Must be able to work long hours
  • Travel around NSW will be required, therefore all applicants will need a reliable car
  • Reimbursement for accommodation and KMS travelled in regional NSW

How to Apply:

Please email Daniel Dell'Armi at daniel.dellarmi@modis.com ASAP if you wish to apply.

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Modis Australia

Live Jobs: 137 - View all Jobs
Sector Specialisms: CyberSecurity, IT & Technology
Office Location: Level 16 28 Freshwater Place Southbank, VIC, 3006 Australia
Phone Number: (03) 9626 2600