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Field Services Support

Job Title: Field Services Support
Contract Type: Contract
Location: Ballarat, Victoria
Start Date: ASAP
Reference: BBBH67375_1614666405
Contact Name: Melissa Cooper
Contact Email: melissa.cooper@clicks.com.au
Job Published: March 02, 2021 17:26

Job Description

Key Duties

Assisting the existing Field Services/Service Desk team with remotely supporting the replacement of existing devices in the field across Victoria by deploying new windows 10 devices to staff and deploying applications using SCCM.

During this process you will be providing great customer service by assisting staff remotely during the transition from current to new devices.

Requirements and Skills

  • Remote access, nextG, VPN
  • Remote control using SCCM
  • Application deployment using SCCM Software Centre
  • Windows 10 user configuration
  • Windows 10 experience in a corporate environment preferred

Essential Qualifications

  • Windows 10 experience in a corporate environment preferred
  • High level of customer service skills required
  • High level of communications skills required managing customers, team, vendor and project staff
  • High quality and repeatably in following a documented process
  • Remote support experience
  • Work independently in a team with minimal supervision

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Melissa Cooper at Clicks IT Recruitment on 03 9963 4826.