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L1 Help Desk

Job Title: L1 Help Desk
Contract Type: Contract
Location: Surry Hills, New South Wales
Reference: BBBH62064_1554080757
Contact Name: Michael Abelardo
Contact Email: michael.abelardo@clicks.com.au
Job Published: April 01, 2019 12:05

Job Description

The Role:

Clicks IT is working with a leading Government Department to work on a L1 Help Desk role on an initial 1.5 month contract and will be extended for another 12 months, based in Sydney CBD.


  • Provide level 1 help desk support to external users
  • Maintain records of user issues and provide regular statistics
  • Undertake UAT
  • Reset passwords
  • Support internal users on their system


  • Strong communication skills
  • Technical background
  • Software/ CRM support
  • Strong customer service
  • Computer Science Degree or relevant

To be considered for the role you must be an Australian Citizen and able to pass a Police check.

If you wish to apply for this position, please do not hesitate; submit your resume by clicking the 'Apply Now' button.

For further information please contact Michael Abelardo at Clicks IT Recruitment on 02 9200 4451, quoting MA62064.