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L1/L2 ICT Support Officer

Job Title: L1/L2 ICT Support Officer
Contract Type: Contract
Location: Dry Creek, South Australia
Reference: 0000055369-1_1552516710
Contact Name: Grace Cultura
Contact Email: grace.cultura@modis.com
Job Published: March 14, 2019 18:25

Job Description

Our client is a local and successful South Australian business. They are building for the future, and now have a need for a talented ICT Support Officer to come in to the team and take ownership of the first line of service to users. They have a small but skilled ICT team who are looking forward to having the right person join their ranks.

To be successful in this role, you will need to have experience providing first and second level support within a business, ideally in person and remotely, depending on the user's location. You must also be able to:

  • Purchase, configure and deploy laptops, desk phones, mobile phones
  • Help end users with their technology requests and issues
  • Resolve issues with technologies like Windows, Active Directory, Exchange, MS Office, Cisco IP telephony and iPhones
  • Work collaboratively with external service providers to resolve issues and requests

What will really separate you from the crowd is being able to demonstrate your curiosity, your desire to help the team as well as growing your own skills, and showing how you have displayed excellent customer service.

For more information on the role, please contact Grace on 08 8306 8282 or click the Apply button to send in your application. Email is an option: saAU@modis.com.

"Modis is an Equal Opportunity employer, committed to all forms of workforce inclusion. We actively invite and encourage applications by candidates from diverse backgrounds"