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Level 3 Application Support - Government, Parramatta based

Posted 5 days ago by Clicks IT Recruitment
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A government organisation is looking for an experienced Level 3 Application Support on SQL database, Pega, Azure, Drupal and PowerBI. This is a 6-month contract with possible extensions and it is based in Parramatta.

Responsibilities:

  • Provide 3rd level application support
  • Work with the 1st and 2nd level support team to troubleshoot and investigate reported issues.
  • Write and run queries for ad-hoc data extracts and updates
  • Ad-hoc testing of bug fixes or new features
  • Support the stakeholders with their technical requirements.

Requirements:

  • Relevant experience in level 3 application support
  • SQL database experience including database design, writing of complex queries and stored procedures and analysing queries to improve performance
  • Experience with some of the following: Pega, Azure, Drupal and PowerBI
  • Knowledge of APIs
  • Strong technical and problem-solving abilities
  • Ability to work under pressure with at times conflicting priorities
  • Initiative and can work with minimal supervision contributing ideas and suggestions for improvement (and then working to make those improvements)
  • A fast learner, with a curious mind and strong attention to detail
  • Well-developed interpersonal and communication skills
  • Able to start ASAP

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Freda Kwok at Clicks IT Recruitment on 02 9200 4404.

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