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Program Manager/Director (Digital) - Perm - North Sydney

Posted 11 days ago by Modis Australia
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Position Objectives:

The role is essentially a field consulting role delivering high-end program management services, or related advice and guidance, to the end customers of our Consulting client embedded in a major delivery. However, given the nature of the role, the person assigned may also be required to provide bid support and undertaken practice development activities.

Key Relationships:

Typically reporting to client senior management, the Program Manager will have responsibility for overseeing the PMO and several Project Managers who are aligned with specific output requirements (e.g. Milestones) to the overall Program. This can be on-site and off-shore.

Key Roles and Responsibilities:

The Program Manager is the conduit between the delivery teams and client management. The principal goal is to manage the complexities of a large-scale program on behalf of the client, to ensure that business benefits are realized for the client and that the company optimizes the performance of the engagement.

Specific responsibilities:

  • Effective start-up and definition of programs and projects.
  • Alignment of programs and projects with business benefits realization.
  • Alignment of programs and projects with strategic objectives.
  • Ensuring the effective collaboration and alignment between all involved parties (on-shore and off-shore).
  • Leading the effective operations of the Program Office.
  • Providing a framework to effectively run and track all projects within a program.
  • Providing proactive resolution of issues and risks.
  • Mitigation of impacts caused by unforeseen or unplanned situations.
  • Managing program finances in collaboration with the client.
  • Managing and maximizing stakeholder relations.

Key Performance Indicators:

  • Effective start-up and definition of programs and projects
  • Alignment of programs and projects with strategic objectives.
  • Ensuring the effective collaboration and alignment between all involved parties.
  • Leads the effective operations of the Program Office.
  • Provided a framework to effectively run and track all projects within a program.
  • Provided proactive resolution of issues and risks.
  • Successful mitigation of impacts caused by unforeseen or unplanned situations.
  • Managed program finances in collaboration with the client.
  • Managed and maximized stakeholder relations and engagement.

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

The Program Manager possesses:

  • Bachelor level Degree (required).
  • Master level Degree (preferred).
  • PMP or equivalent certification.
  • Agile qualifications (preferred).
  • At least 12 years of demonstrated relevant experience.
  • Must have worked with as onshore/offshore teams.
  • Background in Big-6 Consulting firms will be highly regarded
  • Held budgetary responsibility for programs and projects in the order of at least $5m.
  • Ability to travel (Interstate and international) from time to time, as required.
  • Has run at least 1-2 successful large programs with full accountability in preferably one or more of the following spaces:
    • Large Organizational Transformation.
    • Large Development / implementation.
    • ERP/CRM/BI Implementations.
    • PMO Design, Build, Operate.

Management Skills:

The Program Manager must be able to:

  • Has experience in dealing with multiple of the following PM processes in the decreasing order of importance:
    • Stakeholder Management (Ongoing, dynamic, active engagement with all stakeholders and not just someone who can create a slide on Stakeholder Management).
    • Benefits Identification / Tracking (Involvement on Business Case Development and designing and running Benefits Management structures for ongoing tracking of benefits achieved).
    • Multi-Party Integration (This can have various dimensions - multiple work stream management, multiple vendor management, multiple client business groups' involvement, etc.).
    • Project Portfolio Management (Emphasis on experience in helping the client make decisions around "Doing the Right Things" as opposed to the after the fact reporting based portfolio management).
    • Budget Management (Experience managing various engagement models, e.g. Fixed Price, Fixed Capacity, T&M, etc, particularly fixed price management)
    • Resource Management (Strategic view covering projecting/forecasting resource needs as well as tactical day to day resource fulfillment based view).

Interpersonal Skills:

The Program Manager must be able to:

  • Excellent Communication Skills (both verbal and non-verbal).
  • Assertive and confident.
  • Able to thrive in ambiguous situations.
  • Able to interact at Director and 'C' level within the client organization as a consultative peer.
  • Proven critical thinking and problem-solving skills.
  • Proven ability to work independently and lead large teams (onshore/offshore mix).
  • Strong client interaction and engagement skills.
  • Proactive as opposed to a reactive style of management.
  • Sound organizational, multi-tasking, and time-management skills.

If this sounds like you, APPLY NOW !!

How to apply
Due to new privacy laws regarding the collection and handling of personal information, all applications must be submitted online. Once you click on the "apply for this job" button below you will be directed to our Online Centre where you will have the opportunity to read and agree to our Privacy and Collection statements and it will allow your details to be formally lodged and processed correctly.
Alternatively, if you would like more information on the role, please contact Ankit in our Sydney offices on 02 8028 3155 / Ankit.Sharma@modis.com

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Modis Australia

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Phone Number: (03) 9626 2600