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Recovery at Work Coordinator

Posted 30 days ago by Clicks IT Recruitment
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Primary purpose of the role

The Recovery at Work Coordinator provides support in maintaining best practice and comprehensive management of non-complex cases. The position is a source of recovery at work advice and case management involving early intervention, workplace assessment, occupational rehabilitation and recovery at work programs. The position maintains effective relationship with key stakeholders and work collaboratively towards achieving optimal recovery at work outcomes. The position works in a team environment, assisting and complementing the work of others in Injury & Claims Management; to facilitate recovery at work process in compliance with NSW legislation

Key accountabilities

Deliver recovery at work services, in accordance with NSW legislation, policies, guidelines of SIRA (State Insurance Regulation Authority) and iCARE including processes and framework.

Maintain a high standard of customer service with internal and external key stakeholders

Provide support to the Recovery at Work Advisors and to the broader stakeholders

Key Skills and Requirements

  • Sound knowledge of NSW Workers Compensation Legislation
  • Recovery at Work Accreditation
  • Experience with NSW legislation, policies, guidelines of SIRA (State Insurance Regulation Authority) and iCARE including processes and framework
  • Provide support and to the Recovery at Work Advisores and to the broader stakeholders
  • Support in resolving customer enquiries and complaints from a variety of internal and external parties in a timely manner

If you wish to apply to this fantastic opportunity, please submit your resume by clicking the 'Apply Now' button. For further information please contact MaryJane Pollock at Clicks IT Recruitment on 02 9200 4453

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Clicks IT Recruitment

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