fb pixel

Connecting...

Service Analyst

Posted 12 days ago by Clicks IT Recruitment
W1siziisijiwmtkvmdmvmjavmdkvmdmvmtuvmtg1l0nsawnrcybmb2dvlnbuzyjdlfsiccisinrodw1iiiwimtqwede0mfx1mdazzsjdxq

About client:

Our client is currently seeking a Service Analyst who is confident, full of energy, and self-motivated to join the business which prides itself as one of the leaders in their field. They are known for their supportive and energetic culture.

About role:

Your responsibilities will include:

  • Experience in customer satisfaction when assisting with client enquiries
  • Assistance with project setup and management of the process
  • A thorough knowledge of the clients services
  • Strong organisational skills with maintaining documents on client issues and inquiries
  • A keen attention to detail for ensuring that all service agreements are met and all aspects are performing up to standard

Skills and experience:

To be considered for this role, you will need to have:

  • 1 to 3 years' similar experience
  • Knowledge of project management
  • Excellent organizational skills
  • Interest in IT is highly desirable
  • Experience in building rapport with stakeholders
  • Excellent communication skills - both verbally and written
  • Technical knowledge is desirable (hardware and/or software)

Share this Job

Clicks IT Recruitment

Live Jobs: 66 - View all Jobs
Sector Specialisms: CyberSecurity, IT & Technology , Diversity (Gender, Indigenous, Disability)
Phone Number: 1300 CLICKS