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ServiceNow Consultant (Service Mapping / Discovery)

Job Title: ServiceNow Consultant (Service Mapping / Discovery)
Contract Type: Contract
Location: Melbourne, Victoria
Industry:
Reference: 0000057183-1_1560393742
Contact Name: Ankit Sharma
Contact Email: ankit.sharma@modis.com
Job Published: June 13, 2019 12:42

Job Description

Key Responsibilities include, but are not limited to:

  • Work with Application SMEs to create and validate Service Maps for key applications
  • Perform day to day administration of the Service Now Service Mapping tool, including mapping additional defined business services into the tool
  • Maintain the integrity of the Service Mapping tool across production and non-production environments

Qualifications Required:

  • Minimum of 5 plus years' experience in Service NOW.
  • Minimum of 1-year experience with Service Now Discovery and Service Mapping
  • Service Now Administration certification required
  • Minimum of 1 years' experience with Configuration Management, ITIL v3 certification a plus
  • Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript
  • Experience working with LDAP and Active Directory
  • Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing)
  • Familiarity with the following concepts: XML, and JSON/script language
  • Acquaintance with Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
  • Strong written and verbal communication
  • Good interpersonal skills, including collaboration, communication, relationship building, and negotiation
  • Able to function effectively in a fast-paced environment

If you wish to apply, please send your CV to ankit.sharma@modis.com