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Systems Engineer

Job Title: Systems Engineer
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Industry:
Reference: BBBH66050_1599454567
Contact Name: Matthew Clarke
Contact Email: matthew.clarke@clicks.com.au
Job Published: September 07, 2020 14:56

Job Description

Clicks are currently seeking a Systems Engineer to work with a locally based service focused business in a permanent full time capacity. The organisation are a leading IT Strategy, Consulting and Solutions Provider that have a great reputation in the Canberra market. The successful candidate will report directly to the Service Deliver Manager or Project Team Manager and will be accountable for a range of tasks.

Responsibilities:

  • Management of your tasks and projects and ensuring that quality of service to clients is maintained
  • Provide desktop, server and network support for a variety of clients
  • A point of escalation for level 1 & 2 issues
  • Mentoring and assisting peers
  • Escalating any unresolved/SME issues in a timely manner
  • Assisting with project or BAU work (installs, hardware builds, upgrades and migrations)
  • Delivering projects on time within budget and scope
  • Managing clients and providing excellent customer service
  • Liaising with internal teams such as projects or sales where required
  • Liaising with external clients
  • Keeping up to date on new technologies
  • Entering all ticket and time entries into the job management system
  • Taking the support phone on a rotational basis as required

Skills & Experience:

  • Windows support and troubleshooting experience (Windows 7- 10)
  • Networking fundamentals knowledge, CCNA or equivalent
  • Windows Server management
  • MS Active Directory/Exchange/SQL
  • Virtualisation - VMware (preferred)/HyperV/AHV(preferred)/KVM
  • Excellent communication, time management and organisation
  • Ability to add to the culture and knowledge of the team

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Matthew Clarke at Clicks IT Recruitment on 02 6202 7716.