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Systems Officer/Level 2 Support

Job Title: Systems Officer/Level 2 Support
Contract Type: Contract
Location: Melbourne CBD, Victoria
Start Date: ASAP
Reference: BBBH63071_1563336863
Contact Name: Manish Sanduja
Contact Email: manish.sanduja@clicks.com.au
Job Published: July 17, 2019 14:17

Job Description

The Role is based in CBD and We are looking for a System Officer/Level 2 Help Desk with Salesforce and Grant System Experience for an exciting 6 month contract.


  • Provide grants systems and business process support to internal and external users of grants systems, including providing solutions to issues
  • Maintain grants management systems user access and security
  • Coordinate or participate in data integrity projects in grants systems, respond to reporting requests as required
  • Coordinate system support.
  • Undertake business analysis and coordinate system release and/or changes as required
  • Identify opportunities for improvement to training modules and materials
  • Effective relationships with system vendors and technical specialist
  • Actively engage with stakeholders to ensure effective delivery of system support service

Specialist/Technical Expertise

  • A relevant tertiary qualification and Salesforce Certification would be an advantage.
  • Demonstrated knowledge and experience in supporting grants management systems and processes is highly desirable.

Knowledge and Skills

  • Conceptual and analytical ability:
  • Planning and Organising:
  • Relationship building
  • Initiative and Accountability

If you wish to apply for this fantastic opportunity, please submit your resume in word format by clicking the 'Apply Now' button. Or for a confidential phone chat, please call Manish Sanduja at Clicks IT Recruitment on 03 9963 4813 for further information, quoting reference MS63071.