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Application Support Specialist

Job Title: Application Support Specialist
Contract Type: Contract
Location: Canberra, Australian Capital Territory
Reference: BBBH65480_1591916770
Contact Name: Matthew Clarke
Contact Email: matthew.clarke@clicks.com.au
Job Published: June 12, 2020 11:47

Job Description

Clicks are seeking a highly motivated and skilled individual to join a professional services team focused primarily on working with federal department sector clients in Canberra. The incumbent will be required to engage directly with end users, interpret requirements and, working with the Engagement Managers, participate in creating, testing, documenting and delivering customised applications to client specifications. This can include working with other Service providers to deploy and upgrade customised applications on the client's environment. There is also a requirement to follow the client's policies, security and issue tracking procedures when working for the client.

The Key Skills required for this role are:

  • Ability to work within departments policies and procedures
  • Experience with issue tracking / support ticket systems
  • ITIL qualifications or experience applying ITIL principles
  • Experience with Windows Client/Server as well as Web Platforms
  • Ability to complete defined tasks to a deadline while communicating progress to the client
  • Ability to contribute strongly to a multidisciplinary team focused on client outcomes
  • Good Client Facing Skills
  • Excellent English Communication Skills both written & verbal
  • Previous experience as a Sustainment Consultant, Technical Consultant or Support Analyst
  • Tertiary qualifications in Information technology

Highly Regarded Skills

  • Java and/or C#
  • IIS Server Configuration
  • SQL Server 2000/2008/2014 Administration and/or SQL coding

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Matthew Clarke at Clicks IT Recruitment on 02 6202 7716.