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Technical Writer - Network/Telco

Job Title: Technical Writer - Network/Telco
Contract Type: Contract
Location: Macquarie Park, New South Wales
Industry:
Start Date: ASAP
Reference: 0000058305-1_1560320360
Contact Name: Kirti Sikarwar
Contact Email: Kirti.Sikarwar2@modis.com
Job Published: June 12, 2019 16:19

Job Description

Our client developing a range of new and improved network-based products which will empower end customers to control these products themselves via a new web-based portal.

Responsibilities:

  • Analyse, define and document solutions implemented across networks, IT, processes, interfaces, and operational environments.
  • Work closely with operations, IT developers, engineering solution designers and architects to develop systems and business focussed solution documentation.
  • Develop Training Material based on needs analysis assessment
  • Review requirements, specifications, technical design documents and work with developers and other analysts to develop the necessary documentation sets
  • Co-ordinate and Communicate with all relevant business stakeholders and project teams
  • Assist with miscellaneous technical administrative tasks as required

Skills Required:

  • Well-developed written and oral communications skills are essential.
  • Excellent stakeholder management and engagement and the ability to develop strong business relationships.
  • Excellent ability to communicate both verbally and in writing
  • Good personal tact, discretion, judgment and interpersonal skills are essential.
  • Ability to multi-task, prioritise, and manage time effectively
  • Deep (technical) knowledge of networking concepts
  • Broad understanding of telecommunications networks and systems and products is highly desirable.
  • 3-5 years' experience in a business analyst / technical document writer role with experience in systems and networks projects
  • Demonstrated command of analysis techniques, project lifecycle and documentation standards.
  • Experience in working with specialist technical teams is highly desirable.
  • Understanding of telecommunication methodology standards like ITIL, eTOM and SID.
  • Ability to maintain customer experience as a focus point throughout analysis and documentation design.

Interested?

Please "APPLY" to send your CV through. Alternatively, send your CV to Kirti.Sikarwar2@modis.com

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Modis is a national professional services company with global capability. Our committed and talented professionals have delivered world class IT and business consulting services across a wide range of industries. As a member of global professional services group Adecco, we offer world-class employment opportunities.

Talented, committed, can-do individuals have always been the cornerstone of this dynamic business. It is expected that the successful candidate will bring energetic dynamics and a strong skill set to this organisation.